Kaustubh has nearly 13 years of experience in business consulting, specializing in product ownership, process transformation, business analysis, generative AI and RPA implementation, and project management. His expertise spans commercial lending, corporate and institutional banking, and retail collections. Based in Sydney, he has worked with clients worldwide and, since 2023, has been driving banking transformations with Infosys Consulting. A versatile consultant, he lives by the principle that one never gets a second chance to make a first impression.