Engineering Services

As UC–CC–CRM Converges and Work Gets Faster, Are We Thinking Less?

Over the last few years, Industry has been talking a lot about unifying platforms: […]

Venkat Kandhari on May 12th, 2026
0 3 3 mins read
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If UPI Transformed Payments and Aadhaar Transformed Identity, What Will Transform India’s Power Grid Next?

By Rohini Haridas, Bikash Das Burma, and Makarand Patwardhan UPI did not succeed merely […]

Rohini Haridas on May 11th, 2026
0 4 3 mins read
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Leveraging Edge and Private 5G for Smart Manufacturing in the Era of Industry 5.0

Introduction In today’s rapidly evolving manufacturing and industrial sectors, productivity is not only about […]

Bikash Das Burma on April 28th, 2026
0 3 4 mins read
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AI Is Live in Your Contact Center. But Do You Know When It’s Failing?

When AI hit the mainstream, the contact center was one of the first industries […]

Venkat Kandhari on April 21st, 2026
0 6 4 mins read
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Unified Communications Is No Longer About Communication: It’s About Reducing Work

I didn’t change my thinking about Unified Communications because of technology. I changed my […]

Venkat Kandhari on April 13th, 2026
0 3 3 mins read
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IT–OT Convergence, Agentic AI & the Autonomous Factory

IT–OT Convergence, Agentic AI & the Autonomous Factory <From Connected to Self-Orchestrating: A Strategic […]

Sibaji Pattanaik on April 6th, 2026
0 0 5 mins read
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PLM Maturity with a Semantic Core

The PLM Maturity Framework Building the Semantic Backbone of the Smart IMO Factory Introduction […]

Sibaji Pattanaik on April 6th, 2026
0 2 6 mins read
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The Semantic Layer: The Core of Your Industrial Digital Transformation Journey

Context & Problem IT/OT convergence is a critical priority for every manufacturing and process […]

Krishnan Sugumaran Karthik on March 20th, 2026
0 1 4 mins read
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Reimagining Manufacturing Operations Through Agentic AI Led IT–OT Integration

Introduction Industrial enterprises are at a turning point. The traditional divide between Information Technology […]

Sibaji Pattanaik on January 20th, 2026
0 2 6 mins read
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Discovering Peak Performance: OEE (Overall Equipment Effectiveness) in SAP MII

Ready to dive into how to really get the most out of your manufacturing […]

Rushikesh Nagare on January 20th, 2026
0 3 5 mins read
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Service Management is All About Delivering Value

Over the last few years, Industry has been talking a... Read More

Venkat Kandhari on May 12th, 2026 4:23 PM
0 3 3 mins read

Service Management is All About Delivering Value

By Rohini Haridas, Bikash Das Burma, and Makarand Patwardhan UPI... Read More

Rohini Haridas on May 11th, 2026 11:04 AM
0 4 3 mins read

Service Management is All About Delivering Value

Introduction In today’s rapidly evolving manufacturing and industrial sectors, productivity... Read More

Bikash Das Burma on April 28th, 2026 11:09 AM
0 3 4 mins read

Service Management is All About Delivering Value

When AI hit the mainstream, the contact center was one... Read More

Venkat Kandhari on April 21st, 2026 8:08 PM
0 6 4 mins read

Service Management is All About Delivering Value

I didn’t change my thinking about Unified Communications because of... Read More

Venkat Kandhari on April 13th, 2026 1:59 PM
0 3 3 mins read

Service Management is All About Delivering Value

IT–OT Convergence, Agentic AI & the Autonomous Factory <From Connected... Read More

Sibaji Pattanaik on April 6th, 2026 3:40 PM
0 0 5 mins read

Service Management is All About Delivering Value

The PLM Maturity Framework Building the Semantic Backbone of the... Read More

Sibaji Pattanaik on April 6th, 2026 12:28 PM
0 2 6 mins read

Service Management is All About Delivering Value

Context & Problem IT/OT convergence is a critical priority for... Read More

Krishnan Sugumaran Karthik on March 20th, 2026 12:48 PM
0 1 4 mins read

Service Management is All About Delivering Value

Introduction Industrial enterprises are at a turning point. The traditional... Read More

Sibaji Pattanaik on January 20th, 2026 6:12 PM
0 2 6 mins read

Service Management is All About Delivering Value

Ready to dive into how to really get the most... Read More

Rushikesh Nagare on January 20th, 2026 12:30 PM
0 3 5 mins read