Bismit is a Principal Consultant at Infosys and leads operations as an on-site Program Manager for one of our esteemed customers in North America. He has over 18+ years of implementation, consulting, and support experience, during which he has led end-to-end ERP business transformations in the USA and East Africa. He is Oracle Cloud Procurement certified, along with AWS, PMP, and Scrum Master certifications. Bismit has also authored a few research papers during his Master’s programs in Information Technology (MSIT) and Artificial Intelligence (MSAI) at the University of the Cumberland's. He is a member of the Project Management Institute (PMI). Currently, he is actively exploring Artificial Intelligence and, during his MSAI program, developed a COVID-19 research chatbot using a public database along with tools such as Hugging Face.