Michael Robert Jones

Principal Consultant
Mike has 40 years of total experience in the utilities sector with 25 years in consulting. He has diverse experience of executing strategy, outline design and processes for water and electricity clients covering asset management, effective customer experience, and field deployment. In the IT utilities space, Mike has worked on diverse projects, such as IT portfolio planning (rate case, etc.), water sample lifecycle management with ML, new GIS and Flexibility, IVR systems, and production planning. He is a Chartered Civil Engineer and a Chartered Environmentalist. He is currently working on IT portfolios, thought leadership in the utilities sector, conference presentations, and client relationships. Mike is also involved in making business strategy, process, and change advice to the utilities clients. He will blog on the utility sector – especially the adaptive asset management using AI, electricity Flexibility Markets, integrated water management, business change, system and process change, regulation, etc.