Autonomous way of Quality Engineering

Introduction

Autonomous testing is revolutionizing how software applications are tested and ensuring higher quality and efficiency. Unlike traditional AI (Artificial Intelligence) first QE approaches, autonomous testing eliminates the need for human intervention, making the testing process faster, more accurate, and cost-effective. With the ability to continuously learn and adapt, autonomous testing offers many advantages over traditional methods, making it the future of software testing.

Growth of Quality Engineering in the Software Industry

Software testing has ever been evolving to cope with the advancements in software development. What started with a manual testing approach, slowly adapted automation to speed up the testing process. A shift-left approach for testing was introduced for an early start and to ensure customer satisfaction. Continuous integration concepts were adopted in testing which slowly shaped into a disciplined approach involving multiple tools and technologies. With the advent of machine learning and artificial intelligence, AI-driven automation proved critical for organizations boosting the overall productivity, efficiency, and accuracy of testing. As AI technologies evolve, there is a shift toward an autonomous testing approach, opening a new testing era.

What is autonomous testing?

Autonomous testing is an emerging technology approach for software testing that is completely driven by AI/ML technologies eliminating the need for human intervention. Autonomous testing is often confused with Automation testing. While automation testing assists the user in software testing to improve the process, autonomous testing tools take control of the testing.

Autonomous testing brings together powerful technologies like RPA (Robotic Process Automation), NLP (Natural Language Processing), Computer Vision, and Generative AI.

  • Computer Vision

– This helps the tool/service to understand and perceive the application under test just like human testers do. This proves crucial in comparing the application screenshots to identify visual bugs in case of applications having vast number of pages

  • NLP

– Useful for virtual assistants, chatbots etc. This can also be useful to extract information from requirement documents, business flow documents, etc. to learn about the application. NLP can also prove useful for analyzing the logs and identifying patterns and defect-prone areas.

  • RPA

– This helps in the autonomous execution of regression test scripts, a repetitive task often done by testers when an application undergoes changes.

  • Generative AI

– This can be leveraged to create relevant test cases and even executable test scripts from mere application descriptions, wireframes, etc. with prompt engineering. To support data-driven testing, generative AI can be utilized to generate comprehensive test data which can be used in the test scripts.

Balancing Human Expertise with Autonomous testing

While autonomous testing offers numerous advantages in the QA (Quality Assurance) process, it is important to note that it does not completely replace the need for human expertise in software testing. In fact, the most effective approach is to strike a balance between the efficiency of autonomous testing and the critical thinking and problem-solving skills of human testers.

One of the key benefits of autonomous testing is its ability to design test cases, write automation test scripts, and run tests continuously at a much faster pace than human testers. This allows for a quicker test life cycle, resulting in a faster time to market software applications. However, human testers bring a level of critical thinking and creativity that cannot be replicated by machines. They can think creatively and identify potential issues that may not have been identified by the autonomous testing system. Another advantage of human testers is their ability to understand the context and purpose of the software application. While autonomous testing can perform tests based on pre-learning, it may not be able to fully understand the end-user experience and the nuances of the application. Human testers can provide valuable insights and feedback on the usability and functionality of the application, ensuring a better overall user experience. Moreover, human testers can also identify and report on visual and aesthetic aspects of the application, such as user interface design and user experience. These elements are crucial for the success of any software application and cannot be accurately evaluated by autonomous testing alone. To strike a balance between human expertise and autonomous testing efficiency, it is important to involve human testers in the planning and design stages of the testing process. This allows for a comprehensive and effective testing strategy that combines the strengths of both approaches.

Responsible AI in autonomous testing

As with any technology, there are concerns about the ethical implications of autonomous testing. It is important to ensure that the AI algorithms used in testing are unbiased and do not perpetuate any discriminatory practices. This is where the concept of responsible AI comes into play. Responsible AI involves incorporating ethical principles and values into the development and use of AI systems. In the context of autonomous testing, this means ensuring that the AI algorithms are transparent, accountable, and fair. This not only ensures the integrity of the testing process but also promotes trust and confidence in the software being tested. Responsible AI is crucial in maintaining the ethical standards of software development and ensuring that autonomous testing is used for the betterment of QE process.

Conclusion

In conclusion, autonomous testing offers numerous advantages over traditional AI-first QE approaches, making it the preferred method for software testing in the modern era. By striking a balance between human expertise and autonomous testing efficiency, we can ensure the highest quality and success of software applications. Additionally, incorporating responsible AI principles into the development and use of autonomous testing systems ensures ethical standards are maintained and promotes trust in the software being tested. As technology advances, autonomous testing will play a crucial role in the future of software development, and companies need to embrace this innovative approach to stay ahead in the competitive market.

References
https://katalon.com/resources-center/blog/autonomous-testing

https://www.functionize.com/automated-testing/what-is-autonomous-testing

https://testsigma.com/blog/autonomous-testing/

Author Details

Chitra Subramanian

Chitra Subramanian is a Technology Architect with ICETS at Infosys. She is part of Infosys tools group which works on emerging technologies to create IP solutions for varied domains/technologies spread across Automation, Data services and AI.

Jitty Joseph

Senior Technical Manager in ICETS unit, handling innovations and IP development in automation and digital experience area.