Executive Summary
In the fast-evolving landscape of Artificial Intelligence (AI), enterprise data management (EDM) plays a key role in unlocking the technology’s full potential. Emphasizing that high-quality data is essential to avoid biases, Infosys Consulting has successfully transformed data management for a global pharmaceutical leader, enhancing governance, quality, and collaboration. The initiative has led to measurable business outcomes and a significant leap in data maturity. As AI evolves, effective data management will remain essential for businesses aiming to lead in this dynamic landscape.
The promise of AI to transform industries is well understood, but what’s often overlooked is its critical dependency on data. High-quality, well-managed data isn’t just important; it is the very fuel that powers AI. Without a solid data foundation, AI systems are vulnerable to flawed insights, bias, and poor decision-making.
Infosys Consulting recognizes that effective AI starts with enterprise-grade data management. The approach is grounded in the EDM Council’s Data Management Capability Assessment Model (DCAM) for building and maturing data capabilities. DCAM goes beyond storage to encompass the crucial elements of governance, quality, architecture, and lifecycle management – all vital ingredients for successful AI initiatives.
Our Approach: Transforming Data Management into Strategic Value
Collaborating with a global pharmaceutical leader, Infosys Consulting applied DCAM to establish a centralized EDM function. Together, frameworks were built across:
- Foundational layers: data governance, metadata, and architecture
- Executional capabilities: data quality, security, and operations
- Strategic elements: cross-functional collaboration and sustained adoption
A key differentiator in this engagement was Infosys Consulting’s development of an automated DCAM assessment tool, enabling real-time internal and external audits. This gave the leadership a clear and consistent view of maturity across data domains and helped prioritize areas for improvement.
The engagement also involved the co-creation of value realization frameworks, which translated improved data management into measurable business outcomes. One-click dashboards gave executives enterprise-wide visibility into data health and impact, ensuring that data management moved from back-office hygiene to boardroom strategy.
Finally, Infosys Consulting supported the client in defining both enterprise-wide and domain-specific data strategies, coupled with adoption roadmaps and organization design structure, enabling a data-first culture across teams.
Real Impact, Rapid Progress
The transformation was fast and measurable. Within a year, the client moved from DCAM Level 3 (Developmental) to 5 (Achieved) in a critical domain, which proves that a structured and comprehensive data management approach can unlock AI’s full potential.
To sum it up, “Data is not the byproduct of operations, it is the foundation of intelligence. In the age of AI, those who manage data well will lead the future.”
As AI continues to evolve, so must the data ecosystems that support it. Infosys Consulting is a proud partner of the EDM Council and is ready to help organizations navigate this journey of turning complex data environments into strategic assets and unlocking AI’s full potential through trusted, enterprise-wide data management.
