Implementing change requires significant effort—money, time, and people—but the real challenge begins after go‑live. While studies show that most change initiatives fail to achieve their goals, this paper focuses on what happens next: sustaining the change once project teams have stepped away. A well‑designed Sustain programme, far less costly or complex than many assume, is essential to preserving the value of the transformation and preventing the gradual drift that undermines both business and financial outcomes.
Read more in our POV here What is the point of change if it doesn’t stick
