Coupling the Right Business and ERP Strategies – A Road to Success in Mergers & Acquisitions/ Divestitures

Across the globe, businesses keep facing constant challenges both within and outside such as customer behavior changes over the years, technological disruptions, dynamic geo-political situations, intense competition, financing difficulties, dynamic workforces and not to forget the global health pandemic which is the new addition in this list.

Mergers and Acquisition (M&A) is one of the key interventions that these global corporations adopt to cautiously navigate in tough business environments. A comprehensive and fully aligned IT and ERP strategy, that works cohesively with the underlying business strategy, becomes a key ingredient of the success of the M&A.

On a global scale, merger & acquisitions (M&As) have been growing over the years. Since 2000 close to 790000 transactions have been announced for close to 57 trillion USD. Between July 21 and 27, 2025, the global M&A market had 649 deals with a total value of 46.37 billion USD, out of which 23 transactions surpassed USD 500 million mark (TDV close to 36 billion USD) contributing close to 78% of the deal value of the week.

(Source: IMAA website).

This blog is an attempt to throw light on the key aspects pertaining to M&A/Demergers, how the alignment of the ERP strategy with overall M&A/Demerger objectives, had helped these corporations draw maximum benefit out of organizational consolidation transactions.

The typical objectives/drivers for M&A would be

  • Gain access to new markets, geographic locations, consumer groups
  • Achieve synergies through consolidation and collaboration
  • Realize benefits through complementing (as opposed to competing) strengths
  • Achieve non-linear increase in scale of operations and service delivery
  • Pave way for entry to diversified industry segments

Over the years the business strategies after M&A/Demerger had been broadly classified into 3 types:

The success of the M&A/demerge largely lies on the right ERP strategies and correct coupling and decoupling approach taken up by these entities

ERP Strategies:

  • Need varies for business to business
  • Alignment to overall M&A/demerger objectives
  • Depends on the Line of Business (LoB), size, type, industry operated etc
  • Existing ERP status
  • Existing ERP Product support availability horizon –Example a specific version may not be supported after a year or so.
  • Risk appetite etc

Choosing the RIGHT ERP system, is the most important decision in M&A or demerger post-facto operations. It should align with the overall business strategy and with a clear risk and risk mitigation strategy analyzed for all possible scenarios.

Possible scenarios include:

  • Acquired company adopting acquiring company’s ERP/merging entity adopting base entity’s ERP
  • Acquiring company adopting acquired company’s ERP/base entity adopting merging entity’s ERP
  • Retain existing ERPs, have common reporting platform as an add-on (Example – Hyperion or any BI Reporting Tool)
  • Both moving to a new ERP system as applicable to Business (For example – If both are on the verge of Sunset with their legacy systems)
  • Both on same ERPs – Simple, BUT YET NOT so simple – Still some synergies may be needed (Different processes, version etc)

At a more granular level it can be:

  • Inventory org consolidation
  • Operating unit consolidation
  • Instance/Environment consolidation

In case if the target application would be a NEW ERP, following key parameters can be considered in choosing the right one:

The typical challenges in the ERP Integration for M&A/Demerger could be classified into five main pillars.

Infosys solution framework/approach revolves around addressing the above key challenges. High-level framework is as given below:

Infosys has multiple tools and accelerators that can enable the smooth implementation of the ERP Strategies as part of the M&A/Demerger activities such as process review checklist dos and don’ts, comprehensive business process listing and flows, configuration questionnaire wizard, configuration documents, test scripts, which help the ERP implementation/rollout projects to be done in an accelerated deployment model.

Conclusion:

Dynamics and challenges associated with M&As have been very widely documented, discussed and there is a constant effort by organizations to make them successful. ERP systems integration is a key determinant of M&A success and Infosys, armed with depth of knowledge, learnings & experience gained through multiple engagements is strongly poised to advise and partner with organizations in this compelling strategic intervention.

Authors

Murali Krishnan Santhanam and Prabhoo Kannan.

Author Details

Murali Krishnan Santhanam

Murali has Close to 25 years of experience in Finance and ERP domains and has strong functional financial knowledge required in Oracle ERP. He has played key roles both in onsite and offshore for various EBS R12 implementation, AMS/support and Upgrade projects. Currently is playing the role of an offshore portfolio anchor managing multiple implementation and AMS projects and solution architect for the portfolio. He is a qualified Chartered Accountant from The Institute of Chartered Accountants of India and A Certified Information Systems Auditor (CISA) from ISACA Illinois, USA. He has multiple Oracle R12 & Cloud certifications. He has authored Blogs and White Papers in Infosys.

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