From Risk to Resilience: Embedding Controls into Business Process DNA

In today’s complex regulatory landscape, organizations are under increasing pressure to stay compliant while maintaining operational agility. As businesses embark on SAP transformation journeys, the spotlight often falls on functionality, timelines, and cost. While these are critical, one essential element is often overlooked—integrating business process controls.

Neglecting this dimension can lead to significant consequences—financial losses, operational disruptions, and reputational damage.

Why Business Controls Integration Matters

Business Controls Integration is our response to this challenge. It’s a practical, technology-enabled approach that embeds process-level controls directly into business operations—making compliance a natural part of how the business runs.

Traditional methods of embedding controls often fall short. They tend to be:

  • Reactive instead of proactive
  • Siloed and inconsistent
  • Manual and resource-intensive
  • Too rigid to adapt to change
  • Fragmented, delivering limited value

Our approach bridges these gaps by combining regulatory insight, process expertise, and smart technology. We focus on embedding controls at the business process level, ensuring they are scalable, relevant, and aligned with evolving standards.

Our Methodology: Built for Real-World Impact

We follow a structured, collaborative approach grounded in six key steps:

  1. Collaborate with Business Teams
    We work closely with stakeholders to co-design and refine processes, identifying potential control gaps before they become risks.
  2. Process-Risk Mapping
    Every SAP business process is categorized (e.g., GxP, SoX) and mapped to potential risks, ensuring comprehensive coverage.
  3. Advise on Control Lifecycle
    From design to implementation, we guide organizations through the full lifecycle of controls—ensuring they remain effective and relevant.
  4. Control Design
    We identify both preventive and detective controls tailored to each process, balancing automation with practicality.
  5. Validate Control Effectiveness
    Rigorous testing ensures controls work as intended, safeguarding compliance and operational integrity.
  6. Ongoing Monitoring & Gap Assessment
    Continuous monitoring helps controls evolve with changing business needs, regulations, and emerging risks.

This approach transforms controls from static checkpoints into dynamic enablers of governance and resilience.

Our Strategic Enabler: The Business Process Controls Library

At the core of our offering is the Business Process Controls Library—a curated repository that maps business process risks to corresponding controls. Built on SAP’s Business Process Master List (BPML), it covers all core SAP processes.

For each identified risk, the library specifies preventive and detective controls—both system-driven and manual—ensuring no critical area is overlooked. For organizations undergoing SAP transformation, this becomes a game-changer—accelerating governance, enhancing risk management, and driving operational efficiency.

Conclusion: Embedding Resilience into the DNA of Your Business

The compliance landscape is evolving fast. With stricter regulations, accelerated digital transformation, and rising cyber risks, organizations must modernize their control frameworks or risk falling behind.

Business Controls Integration offers a timely, practical solution—embedding controls into the DNA of your business processes to help you build resilience, agility, and trust.

Ready to transform your control environment? Let’s start the conversation.

 

 

Author Details

Pushkar Shrikant Joshi

Pushkar is a Principal Consultant at Infosys Consulting with over 18 years of experience in IT and Life Sciences. He specializes in compliance, quality assurance, and process improvement for regulated environments. His work includes managing validation lifecycles, conducting audits, and driving governance across complex systems. Known for fostering quality culture and operational excellence, Pushkar brings a strong focus on risk management and continuous improvement.

Ravi Yadav

Ravi is a Principal at Infosys Consulting with over 15 years of experience advising leading Life Sciences organizations. He specializes in Digital Quality and Compliance services, with deep expertise in ERP validation and successful delivery of large-scale ERP transformation programs. In addition, Ravi brings strong capabilities in program management, stakeholder engagement, mentorship, coaching and is passionate about leveraging emerging technologies to drive business value.

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