Beyond Connectivity: The Frontier Telco As An Enabler For AI-Native Enterprises

The rise of AI has redefined enterprise expectations of telcos, shifting the opportunity from connectivity enablement to outcome‑driven value creation

AI is shifting from experimentation to real-world deployment. Anthropic’s recent launch of Claude Opus 4.6 marks a clear inflection point in enterprise AI adoption. This launch demonstrates AI’s capability to execute operational workflows at a scale previously reserved for enterprise software and human‑led services.

AI is moving from centralized cloud setups to on‑site operational environments. Intelligence is now embedded directly into physical processes where machines coordinate with each other, trigger actions, and impact people, assets, and safety. These solutions require highly reliable connectivity, distributed computing power, real‑time decision-making, and automated, closed‑loop operations. Consequently, this redefines what enterprises expect from all their partners, particularly telcos.

Read more in our latest point of view: Beyond Connectivity The Frontier Telco as enabler for AI-Native Enterprises

Author Details

Olu Adegoke

Global Managing Partner at Infosys Consulting for the Communications, Media & Technology business. He has built & scaled the telecom & technology practices in North America, helping enterprises respond to disruption through AI- first operating models, platform led transformation and large scale business reinvention.

Lingeswasran Murugasen

Partner at Infosys Consulting, specializing in the Communications, Media & Technology sector. He brings over 24 years of experience and an exceptional track record in driving digital transformation, cloud modernization, and GenAI adoption across large-scale enterprises in CMT sectors. He has led multi-million-dollar programs, built and mentored high-performing global teams, and pioneered innovative AI platforms.

Saibal Dutta

Associate Partner at Infosys Consulting, specializing in the Communications, Media & Technology sector. With 20+ years in telecom operations and consulting, he helps organizations navigate AI-led transformation, operating model reinvention and next-generation network modernization.

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